Expansion FAQs

Company Expansion Background

1Source Office and Facility Supply is pleased to announce several key developments that underscore the strength of our team, the breadth of our product offering, our vision for geographic expansion, and our ongoing commitment to our customers.

First, we have developed new strategic relationships with key manufacturers and wholesalers to provide you, our customers, with an even broader array of products, services and value-added technologies.

Second, we are proud and excited to announce the opening of a new office/distribution center in Minneapolis, MN.

Together, these strategic changes allow 1Source to provide our customers a true, one-stop shopping experience, expanded purchasing leveraged across multiple product categories, outstanding (local) customer service, and nationwide distribution capabilities.

Here is additional information about this exciting news.

How are you expanding?

We are expanding geographically, and this includes the opening of our new office/distribution center in Minnesota.

Our growth has also included the May 2011 addition of office supplies, furniture, and industrial/safety supplies as products that complement our core janitorial and facility supply offering.

To continue to usher our geographic and product category expansion, 1Source is proud to have Greg McLeod join our management team. Greg is a highly respected industry leader who has an excellent reputation in the business communities in Minneapolis, Memphis and across the country.

Why Minneapolis?

1Source is a B2B company. We have greatly benefited from the logistical hub and concentration of B2B opportunities in Memphis. The Minneapolis-area business community offers similar characteristics that are aligned with our growth plan.

Geographically, both Memphis and Minneapolis are key strategic locations that serve as doorways to doing business across the rest of the country.

Are you offering new products?

Yes. We continually evaluate our customers’ needs and explore new opportunities to add value to those relationships.

We know you increasingly look to 1Source to provide products and services that allow you to leverage your expenditures across multiple product categories and streamline your procurement processes.

We work strategically to develop and nurture relationships with key manufacturers and distributors in product categories including Janitorial, Office Products, Furniture, and MRO/Industrial/Safety Supplies. Our goal is to provide our clients with a true, one-stop shopping experience.

Our robust product mixture is backed by a significant financial investment in a state-of-the-art ERP/online ordering platform. The DDMS Business Management System from ECI Software Solutions allows you to streamline your procurement processes and reduce/control expenditures while allowing your end-users to quickly and easily find the products and services they’re looking for. When you would rather ask questions of one of our team members by phone, just call us toll free at 800-561-1612. We are still available to answer every question and any concern promptly.

Our website will always tell you about the products currently available:

• Janitorial Supplies
• Facility Supplies
• Breakroom Supplies
• Office Products
• Furniture
• MRO Products
• Industrial Supplies
• Safety Supplies

Who do I call now about an order?

If you are already a 1Source customer, thank you! Nothing has to change for you. If you currently place your orders via phone, fax, or mail and you’re happy with that process, then please continue to do so.

However, if you are interested in using our new online/e-commerce ordering system we will gladly conduct a short training session to get you up and running as soon as you’re ready. The new system can help you streamline your procurement processes by allowing you to customize shopping lists, check available inventory, track expenditures, manage budgets, establish online approval procedures, automate your order entry process, identify lower-cost alternative products, track shipments, and much more. Please contact our ERP/Systems Manager, Delorce Smith at dsmith [at] call1source [dot] com or 901-521-1612, for more information or to get started.

If you are a new customer, or thinking about becoming one – welcome to 1Source. Our current customers will tell you how much they appreciate and rely on 1Source’s commitment to unparalleled customer care and to meeting every business need through one-stop shopping, whether it’s janitorial, office, furniture, or industrial products. When you are ready to do business with 1Source, please visit our website or contact:

• Memphis Headquarters (901)-521-1612
• Minneapolis (800) 561-1612

My organization is in the Memphis area and we are an existing 1Source customer. What does the business expansion mean for me?

Our business expansion provides exciting opportunities for our existing and prospective clients in the Mid-South. Our headquarters will remain in Memphis. Our financial strength and commitment to our customers, combined with our increased purchasing power, put us in an ideal position to meet your needs now and the months and years ahead.

We can now offer the best combination of local customer service, outstanding product selection, world-class technologies, and nationwide distribution capabilities.

Beyond the personal touch you have felt by doing business with 1Source in Memphis, the business expansion means we will continue to offer highly competitive pricing on an even larger assortment of products. Our world-class systems, technologies and distribution networks will help you reduce expenses, consolidate your vendor base, and streamline your ordering and inventory processes.

You made the right choice to be with 1Source. As always, we are committed to making your experience with us personal and unparalleled.

Are you hiring more people as part of this expansion?

Yes. We have recently added a number of key positions in both Memphis and Minneapolis. Over the coming year our growth projections require the addition of talented team members in all functional areas.

We will have additional positions available in both Memphis and Minneapolis and the openings will be posted on our website. The 1Source family is always looking for highly-talented, experienced industry professionals. Interested individuals are encouraged to reach out to our team at any time.

Why did you rebrand?

On March 28, 2013, Memphis Chemical Janitorial & Supply became 1Source Office and Facility Supply. The name 1Source reflects our expanded product portfolio and geographic presence. It captures our commitment to being a one-stop shop for our customers’ business needs.

Since acquiring Memphis Chemical in 2000, our legacy management team expanded our client list from Memphis-area churches to include a number of flagship organizations, including FedEx, the VA Hospital, MLG&W, and the Memphis International Airport, among others.

Read more about our Management Team on our website.